Hardware Systems Software Engineer

eBay - San Jose, CA

Full-time - Mid Level

Remote - San Jose, CA

Professional, Scientific, and Technical Services

About the position

At eBay, we're more than a global ecommerce leader — we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. We are looking for a Systems Software Engineer to join our team to qualify and automate testing of new hardware technologies, as well as uplevel our traditional qualifications efforts. This person will collaborate with internal eBay teams working on cloud and storage platforms, key technology and systems integration vendors, open source software communities, and with other members of the hardware engineering team. You will work as part of the Hardware Engineering team to reduce the cost of purchasing and operating eBay's fleet of servers, saving millions of dollars a year. You will translate internal customer requests into requirements, and develop benchmarks and test suites to ensure our platforms meet their needs. Evaluate the performance and reliability of new hardware platforms and hardware components using automated tests, with a strong emphasis on working with our cloud, provisioning, and storage partners. Expand and maintain our automation that we use daily for testing, and reliability work. Develop performance test plans and experiments with our customer teams to ensure we are able to use our hardware to the fullest of its ability. Work with our customers to debug, and address any reliability or performance issues they have with our server products. Identify and suggest the ideal OS and BIOS settings for our systems. Explore and propose new hardware/software technologies that improve performance, or reduce cost of our products. You will improve our monitoring and data collection tooling, to ensure we're recording relevant information.

Responsibilities

• Collaborate with internal eBay teams on cloud and storage platforms.
• Reduce the cost of purchasing and operating eBay's fleet of servers.
• Translate internal customer requests into requirements and develop benchmarks and test suites.
• Evaluate the performance and reliability of new hardware platforms and components using automated tests.
• Expand and maintain automation used for testing and reliability work.
• Develop performance test plans and experiments with customer teams.
• Debug and address reliability or performance issues with server products.
• Identify and suggest ideal OS and BIOS settings for systems.
• Explore and propose new hardware/software technologies to improve performance or reduce costs.
• Improve monitoring and data collection tooling.

Requirements

• At least 5-8 years of systems engineering experience using Linux as an operating system.
• Understanding of server configuration and standard toolset for automating testing.
• Ability to explain how Linux uses various hardware components and its tunables.
• Proficient in Python or Bash for automating tasks.
• Experience with Kubernetes and its concepts.
• Familiarity with revision control systems like GIT, including branching and merging.
• Ability to build and use containers using Docker or similar technology.
• Familiarity with extending monitoring frameworks like Prometheus.
• Understanding of Kubernetes and cloud computing concepts.
• Experience with profiling and performance tools like perf, vtune, or performance copilot is a bonus.
• Understanding of compiling and building source code, especially the Linux kernel.
• Experience analyzing logs and working with data repositories to drive technical decisions is a bonus.
• Experience deploying and configuring systems at scale using technologies like PXE, Ansible, Salt, and Puppet is a bonus.
• Strong communication skills, both verbal and written.
• BS or equivalent experience in Electrical Engineering or Computer Science with continued education.

Nice-to-haves

• Experience with various profiling and performance tools like perf, vtune, or performance copilot.
• Experience analyzing logs and working with data repositories to help drive technical decisions.
• Experience deploying and configuring systems at scale using standard technology like PXE, Ansible, Salt, and Puppet.

Benefits

• 401(k) eligibility
• Various paid time off benefits, such as PTO and parental leave
• Target bonus and restricted stock units (as applicable)