Hardware Testing Engineer

E-Solutions Group - Austin, TX

Full-time

Austin, TX

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Hardware Testing Engineer role involves supporting the Firmware Engineering Dock team in validating docking technologies and troubleshooting reported issues. The engineer will work independently and coordinate with various stakeholders to resolve open issues, execute proof-of-concept feature setups, and analyze debug logs from various tools. This position requires strong analytical skills and the ability to communicate effectively with both internal and external partners.

Responsibilities

• Support FW Engineering Dock team for Dock related validation
• Work independently on troubleshooting reported issues, including general triage & debug
• Coordinate with key stakeholders from development teams, architects, and PMs for resolution of open issues
• Collaborate with architects on new proof-of-concept feature setup and validation execution
• Collect and analyze debug logs, including Logic Analyzer, USB Analyzer, PD Analyzer, and DP Aux Analyzer
• Test in different types of network environments
• Provide weekly status reports for reported issues and validation progress reports for proof-of-concept features to relevant stakeholders

Requirements

• Computer Engineering/EE/Computer Science degree
• Ability to work independently with minimal instructions
• Excellent analytical and problem-solving skills
• Highly proficient with Windows 10 & 11
• Experience working well with partners, internal and external
• Excellent written and verbal communication skills
• Knowledge of USB/USB-C technologies
• Experience with Docking Technologies
• Experience with PD (Power Delivery) protocol
• Experience with DisplayPort protocol
• Experience with Network protocols
• Experience with Debug tools

Nice-to-haves

• Strong collaboration and communication skills
• Ability to review hardware schematics