Hawaii Pacific University - Assistant Store Manager

$43,680 - $54,600/Yr

Barnes & Noble Education - Honolulu, HI

Full-time - Entry Level

Honolulu, HI

5,001-10,000 employees

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Assistant Store Manager at Barnes & Noble College plays a crucial role in supporting the daily operations of the bookstore, ensuring outstanding customer service, and managing team dynamics. This position involves supervising employees, handling cash transactions, and contributing to the store's sales goals while fostering a positive shopping experience for the academic community.

Responsibilities

• Support all store operations and departments in partnership with the Store Manager or General Manager.
• Involved in purchasing for one or more departments and directing operational functions.
• Schedule and develop the team to meet store objectives.
• Deliver outstanding customer service to the academic and co-curricular community.
• Motivate the team to create customer experiences that enhance bookstore loyalty.
• Manage customer and employee issues appropriately and timely.
• Assist with hiring and training new employees for the sales floor or other departments.
• Maintain an appealing sales floor by organizing products and space within the store.
• Assist with processing sales transactions involving cash, credit, or financial aid payments.

Requirements

• 3+ years' experience in a retail setting.
• 1+ year supervisory experience preferred or a graduate of the Best Seller Program.
• High school diploma/GED preferred.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Familiarity with financial and customer service principles.
• Basic reading, writing, and accounting skills required.
• Excellent customer service and communication skills needed.
• Strong interpersonal, communication, and problem-solving skills.

Benefits

• Get paid sooner! Daily Pay earned wage access is available to all store employees.
• Employee Discount
• Paid sick time (accrued based on time worked)
• Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
• Commuter Benefits