HCBS Certification Specialist

Redwood Family Care Network - Peoria, AZ

Full-time - Entry Level

Peoria, AZ

About the position

The Certification Specialist at Redwood Family Care Network plays a crucial role in managing the initial application and licensing processes for Adult Developmental Homes (ADH) and Child Development Homes (CDH). This position is responsible for ensuring that all licensing and programmatic requirements are consistently met, adhering to local and state regulations, policies, and laws that govern the provision of quality services to individuals with intellectual and developmental disabilities. The specialist will work collaboratively with various levels of management, agency officials, and staff to maintain compliance and support the mission of providing world-class, person-centered services. In this role, the Certification Specialist will conduct interviews and evaluate applicants to assess their character, family stability, and capability to care for individuals with developmental disabilities. They will manage initial applications, assign specific duties, and monitor all services to ensure that the highest standards are maintained. An organized system for all licensing documentation must be maintained, and the specialist will assist in managing member records as specified by Arizona regulations. Safety is a top priority, and the specialist will be responsible for promoting safety awareness among employees and individuals supported. The position also involves acting as a liaison between the agency and various stakeholders, including field supervisors, service providers, state representatives, and licensing authorities. The Certification Specialist will ensure oversight through quality assurance reviews and may participate in Person-Centered Support Plan (PCSP) team meetings as needed. This role requires a motivated, team-oriented individual who can develop and maintain positive, professional relationships with clients, providers, and representatives from relevant agencies.

Responsibilities

• Manage the initial application and licensing processes for ADH and CDH licensed homes.
• Ensure compliance with local and state regulations, policies, and laws.
• Conduct interviews and evaluate applicants for character and family stability.
• Maintain an organized system for all licensing documentation.
• Assist in managing member records as specified by Arizona regulations.
• Prioritize the safety of employees and individuals supported.
• Act as an agency liaison with field supervisors, service providers, and state representatives.
• Ensure oversight through quality assurance reviews.
• Participate in Person-Centered Support Plan (PCSP) team meetings as applicable.
• Perform other related duties and assignments as required.

Requirements

• Bachelor's degree in a related human services field or equivalent experience.
• Two years of post-secondary education in a related field and two years of directly related work experience, or five years of directly related work experience.
• Experience in the field of developmental disabilities, family home licensing, or child welfare is required.
• 1-3 years of increasing management experience and/or responsibilities preferred.
• Current certifications and training in CPR/FA, Article 9, and Prevention & Support certification as applicable.

Nice-to-haves

• Experience in a diverse, multi-cultural, multi-ethnic environment.
• Leadership skills and analytical skills.
• Organizational and time management skills.

Benefits

• Comprehensive benefits options including medical, dental, vision, life, STD, LTD, hospital indemnity, critical illness, and accident insurance.
• Health Savings Account (HSA), Health Care FSA, and Dependent Care FSA.
• Employee Assistance Program (EAP).
• Employee discount program.
• Paid time off (PTO).
• Dayforce Wallet Daily Pay.
• Pre-Tax 401(k) and After-Tax Roth options.
• Tuition discount through Capella University.