HCBS Coordinator

Redwood Family Care Network - Phoenix, AZ

Part-time - Mid Level

Phoenix, AZ

About the position

The HCBS Coordinator at Redwood Family Care Network is responsible for managing and supervising in-home services for individuals with intellectual and developmental disabilities. This role ensures compliance with local and state regulations while providing leadership and support to direct support staff. The coordinator collaborates with various stakeholders to maintain high-quality services and prioritizes the safety and well-being of both employees and individuals served.

Responsibilities

• Manage Direct Support Professionals (DSPs), assigning specific duties and monitoring all services.
• Responsible for staffing, training, and individual employee coaching, discipline, and employee relations.
• Oversee employee leadership, growth, and succession planning in the geographic area.
• Manage member records as specified by Arizona regulations.
• Prioritize the safety of employees and individuals supported, including Safety Program/Awareness/Recognition.
• Act as agency liaison working with service providers, state representatives, licensing authorities, agencies, and day programs as needed.
• Ensure oversight through Quality Assurance reviews and regular site visits.
• Participate in Person Centered Support Plan (PCPS) team meetings.
• Be available 24/7 and act as DSP back-up.
• Perform other related duties and assignments as required.

Requirements

• Bachelor's Degree preferred or equivalent experience and special training as required by program designs.
• CPR, First Aid, Article 9, and if applicable, Prevention & Support certification required.
• 1-3 years of increasing management experience and/or responsibilities supervising 8-10 direct support professionals providing special services to adults with developmental and intellectual disabilities.
• Experience preferred with dual diagnosis adults and other developmental disabilities.
• Must maintain current certifications and training.

Nice-to-haves

• Experience in a collaborative team environment.
• Ability to communicate effectively in written and spoken English.

Benefits

• Comprehensive benefits options including medical, dental, vision, life, STD, LTD, hospital indemnity, critical illness, and accident insurance.
• HSA, Health Care FSA and Dependent Care FSA.
• EAP (Employee Assistance Program).
• Employee discount program.
• PTO (Paid Time Off).
• Dayforce Wallet Daily Pay.
• Pre-Tax 401(k) and After-Tax Roth.
• Tuition discount through Capella University.