HCM Business Analyst I - Financial ERP

ADP - Parsippany-Troy Hills, NJ

Full-time - Entry Level

Parsippany-Troy Hills, NJ

5,001-10,000 employees

Professional, Scientific, and Technical Services

About the position

The HCM Business Analyst I at ADP plays a crucial role in the implementation and optimization of ADP products and services, particularly in the context of financial ERP systems. This position requires a strong understanding of ADP products and regional operating systems, and involves working on complex projects that span multiple departments. The analyst serves as a liaison between clients and internal teams, ensuring that business requirements are met and that projects are delivered successfully.

Responsibilities

• Participates as a key contributor in the analysis of client business needs and the development and implementation of processes, programs, technology, and procedures.
• Serves as a liaison between regional and group staff departments to analyze business requirements based on comprehensive scope of work/needs analysis.
• Responsible for delivering key components of the Statement of Work (SOW) and optimizing ADP solutions for Major Accounts clients.
• May function in a project lead capacity, coordinating and overseeing the work of less experienced HCM Business Analysts.
• Monitors and reports the status of assigned projects/SOWs, identifying any issues that might delay final results or deliverables.
• Analyzes the impact of new or revised products, programs, system migrations, and procedures on the pending SOW/Client Advisory Services Engagement.
• Identifies potential problems and participates in resolving them with other departments.
• Develops resources to support Client Advisory Services in implementing new products, programs, systems, and procedures.
• Maintains a strong knowledge of applicable products, regional operating systems, and procedures by participating in focus groups, product committees, and business conferences.
• Performs other related duties as assigned.

Requirements

• Relevant experience in implementation, project services, technical services, client services, or TLM.
• Knowledge of basic accounting principles.
• Knowledge of financial ERPs.

Nice-to-haves

• Knowledge in all ADP Workforce Management Solutions including AutoPay/Payroll platforms.
• Knowledge of service and operations workflow methods, procedures, and various ADP operating systems.
• Experience in the implementation and/or optimization of new ADP Products and services.

Benefits

• Diversity, Equity, Inclusion & Equal Employment Opportunity commitment.
• Ethical workplace standards and compliance with applicable laws.