HCM Business Analyst I - Financial ERP

ADP - Alpharetta, GA

Full-time - Entry Level

Alpharetta, GA

Professional, Scientific, and Technical Services

About the position

The HCM Business Analyst I at ADP plays a crucial role in the implementation and optimization of ADP products and services, particularly in the areas of Payroll, HR, and Time & Labor Management (TLM). This position requires strong knowledge of ADP's offerings and involves working closely with Major Accounts clients to analyze business needs, develop project plans, and ensure successful delivery of solutions. The analyst may also oversee the work of less experienced team members and is expected to communicate effectively across various departments to facilitate project success.

Responsibilities

• Participates as a key contributor in the analysis of client business needs and the development of processes, programs, technology, and procedures to address them.
• Serves as a liaison between regional and group staff departments to analyze business requirements based on comprehensive scope of work/needs analysis.
• Responsible for delivering key components of the Statement of Work (SOW) and optimizing ADP solutions for Major Accounts clients.
• May function in a project lead capacity, coordinating and overseeing the work of less experienced HCM Business Analysts.
• Monitors and reports the status of assigned projects/SOWs, identifying any issues that might delay final results or deliverables.
• Analyzes the impact of new or revised products, programs, system migrations, and procedures on the pending SOW/Client Advisory Services Engagement.
• Identifies potential problems and participates in resolving them with other departments.
• Develops resources to support Client Advisory Services in implementing new products, programs, systems, and procedures.
• Maintains strong knowledge of applicable products, regional operating systems, and procedures by participating in focus groups, product committees, and business conferences.
• Performs other related duties as assigned.

Requirements

• Relevant experience in implementation, project services, technical services, client services, or TLM.
• Knowledge of basic accounting principles.
• Knowledge of financial ERPs.

Nice-to-haves

• Knowledge in all ADP Workforce Management Solutions including AutoPay/Payroll platforms.
• Knowledge of service and operations workflow methods, procedures, and various ADP operating systems.
• Experience in the implementation and/or optimization of new ADP Products and services.

Benefits

• Health insurance
• 401k
• Paid holidays
• Professional development opportunities
• Flexible scheduling