About the position
As a Head Cashier at Sprouts Farmers Market, you will play a crucial role in leading a team of cashiers while ensuring an exceptional customer service experience. This position requires you to oversee the daily operations at the cash register area, providing guidance and support to your team in a fast-paced environment. You will be responsible for maintaining high standards of customer service by proactively engaging with customers and assisting with any issues that may arise at the register. Your leadership will be essential in creating a friendly and welcoming atmosphere for both customers and team members. In addition to customer service, you will manage various operational tasks, including assigning store sweeps, monitoring cash register supply levels, and ensuring cleanliness in the restrooms and parking lots. You will also be responsible for maintaining visibility at the exit doors to address security and loss prevention concerns. Scheduling and overseeing meal and rest breaks in compliance with company policy and state requirements will be part of your duties, as well as assisting in the hiring and training of new cashiers. Your ability to take necessary disciplinary actions when required will also be a key aspect of your role. If you thrive in a dynamic environment and enjoy mentoring others, this position offers a fantastic opportunity to grow your career while making a positive impact on your team and customers.
Responsibilities
- Supervise a team of cashiers and assist with operational issues.
- Ensure excellent customer service by proactively visiting registers and providing direction/support to Cashiers and Courtesy Clerks.
- Assist in resolving customer assistance issues at the register.
- Assign store sweeps and monitor cash register supply levels.
- Maintain cleanliness standards in restrooms and parking lots.
- Monitor exit doors for security and loss prevention issues.
- Schedule and oversee proper execution of meal and rest breaks in compliance with company policy and state requirements.
- Assist in the hiring and training of new Cashiers and take necessary disciplinary actions.
Requirements
- Must be at least 18 years of age.
- Possess a high school diploma or GED.
- 1-2 years of recent cashiering experience supplemented with leadership training.
- Dependable and reliable with the ability to work a flexible schedule, including nights, weekends, and holidays.
- Outgoing and friendly behavior with a positive attitude.
- Ability to operate front end equipment such as registers, calculators, and scanners.
- Good communication skills and ability to take direction/constructive criticism.
- Ability to perform repetitious activities and multi-task effectively.
- Must lift/carry products weighing up to 30 lbs. and move grocery carts requiring a force up to 35 lbs.
- Strong attention to detail and proficiency with numbers, including cash handling and mathematical skills.
Benefits
- Competitive pay
- Sick time plan for personal or family health needs
- Vacation accrual plan
- Opportunities for career growth
- 15% discount for you and one family member on all purchases
- Flexible schedules
- Employee Assistance Program (EAP)
- 401(K) Retirement savings plan with company match
- Company paid life insurance
- Contests and appreciation events throughout the year
- Bonus based on company and/or individual performance
- Affordable benefit coverage including medical, dental, and vision
- Health Savings Account with company match
- Pre-tax Flexible Spending Accounts for healthcare and dependent care
- Company paid short-term disability coverage
- Paid parental leave for both mothers and fathers
- Paid holidays
- DailyPay option for accessing earned wages before payday.
