Head of Claims Departament

Southport Maritime - Palm Beach Gardens, FL

Full-time - Mid Level

Palm Beach Gardens, FL

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The Head of Claims Department will oversee the daily operations of the Claims Department in a dynamic, multinational company. This role requires strong organizational skills, leadership capabilities, and a proactive approach to managing claims processes. The position involves ensuring high-performance standards, maintaining accurate claims records, and fostering a collaborative team environment. Comprehensive training will be provided, making prior claims management experience a plus but not a requirement.

Responsibilities

• Lead the Claims Department in daily operations, ensuring smooth functioning and high-performance standards.
• Support the team with claims correspondence, data entry, and research tasks.
• Maintain accurate claims databases for submissions, tracking, and timely reporting to management.
• Ensure proper maintenance of claims records, including claim history, related correspondence, and relevant documents.
• Maintain detailed claims submission records to ensure prompt and accurate processing.
• Handle incoming claims inquiries and manage escalated claims, ensuring they are resolved efficiently.
• Track claim progress and monitor the status of denied claims and appeals, providing updates as necessary.
• Foster a collaborative team environment, promoting transparency and organized workflows across the department.

Requirements

• Prior background in claims processing or claims management is a significant plus.
• Excellent verbal and written communication skills, with the ability to write legibly and accurately.
• Strong analytical and problem-solving abilities to resolve issues quickly and effectively.
• High level of attention to detail, ensuring accuracy in all tasks, from data entry to claims tracking.
• Exceptional organizational skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Proficient in Microsoft Office Suite and other office software (e.g., project management tools).
• Comfortable with managing claims databases and generating reports.
• Ability to work independently while also being a strong team player, fostering a supportive and transparent environment.
• Experience in office management, administrative roles, or similar positions is highly valued.

Benefits

• Health insurance