Head of Management Liability - Financial Institutions

Axis - Chicago, IL

Full-time - Senior

Chicago, IL

Crop Production

About the position

The Head of Management Liability - Financial Institutions Claims at AXIS Capital is a leadership role responsible for overseeing the Management Liability Claims for AXIS Insurance North America. This position involves managing a team of claims professionals, developing industry-leading claims strategies, and collaborating with various internal and external stakeholders to ensure effective claims handling and resolution. The role requires a strong focus on leadership, strategic direction, and relationship management within the claims department.

Responsibilities

• Lead and manage a team of claims professionals handling Management Liability Claims.
• Engage in the investigation, analysis, and evaluation of coverage liability and damages.
• Provide technical advice, training, and guidance to direct reports and adjusters.
• Recruit, hire, and retain top talent while developing succession plans.
• Review management liability claims to determine nature of loss and guide strategic direction for claims settlement.
• Develop and maintain relationships with internal and external partners as the lead contact for assigned claims.
• Collaborate with the Specialty Complex Claims team on coverage disputes and litigation matters.
• Escalate coverage issues and recommend outside counsel assignments when necessary.
• Formulate claims and litigation strategies, managing outside counsel effectively.
• Manage costs associated with coverage counsel and litigation, ensuring cost management and enhancement of counsel panel.
• Communicate extensively with senior executives, brokers, reinsurers, and other stakeholders.
• Support underwriting inquiries and provide data analysis and risk assessments.
• Maintain documentation of key line of business statistics and metrics.
• Lead presentations and discussions with Underwriters and Insureds on large losses and claim trends.
• Participate in claim audits and formal result reporting.
• Develop a best-in-class Panel for middle market segments of CMS and FI Claims.
• Manage and review KPIs related to claims performance and staffing needs.
• Identify liability and coverage trends and formulate strategies for handling claims.
• Coach and mentor direct reports, providing feedback for professional growth.

Requirements

• Juris Doctorate required.
• Minimum of 10 years of experience handling or leading complex Management Liability claims.
• Demonstrated ability to work effectively as part of a team and meet deadlines in a challenging environment.
• High exposure/complex claim exposure evaluation skills.
• Excellent negotiation, communication, and interpersonal skills.
• Demonstrated leadership, organizational, and management skills.
• Ability to influence and collaborate at all organizational levels.
• Analytical thinker with the ability to drive results in legal and claims processes.
• In-depth knowledge of claims, litigation, arbitration, and trial processes.

Nice-to-haves

• Experience practicing law in addition to claims management.
• Familiarity with KPI, Data, and Metrics.
• Valid adjuster licenses by state as required.

Benefits

• Competitive salary and performance bonuses.
• Comprehensive health insurance coverage.
• 401k retirement savings plan with matching contributions.
• Flexible work hours and remote work options.
• Professional development opportunities and continued education support.