Head of Management Liability - Financial Institutions

Axis - Alpharetta, GA

Full-time - Senior

Alpharetta, GA

Crop Production

About the position

The Head of Management Liability - Financial Institutions at AXIS Capital is a leadership role responsible for overseeing the Management Liability Claims team within the North America Claims department. This position involves developing and implementing strategies for managing a diverse range of claims, ensuring best practices in investigation and evaluation, and fostering relationships with internal and external stakeholders. The role requires strong leadership skills to recruit, train, and mentor claims professionals while collaborating with various business units to enhance claims offerings and drive performance metrics.

Responsibilities

• Lead and manage a team of claims professionals handling Management Liability Claims.
• Engage in the investigation, analysis, and evaluation of coverage liability and damages.
• Provide technical advice, training, and guidance to direct reports and adjusters.
• Recruit, hire, and retain top talent while developing succession plans.
• Review management liability claims to determine nature of loss and guide strategic direction for settlements.
• Develop and maintain relationships with internal and external partners as the lead contact for assigned claims.
• Collaborate with the Specialty Complex Claims team on coverage disputes and litigation matters.
• Escalate coverage issues and recommend outside counsel assignments when necessary.
• Formulate claims and litigation strategies, managing outside counsel effectively.
• Manage costs related to coverage counsel and litigation, ensuring cost management and enhancement of counsel panel.
• Communicate extensively with senior executives, brokers, reinsurers, and auditors.
• Support underwriting inquiries and provide data analysis on claim trends and risk assessments.
• Maintain documentation of key line of business statistics and metrics.
• Lead presentations and discussions with Underwriters and Insureds on large losses and claim trends.
• Participate in claim audits and formal result reporting.
• Develop a best-in-class Panel for middle market segments in collaboration with underwriting and claims operations.
• Manage and review KPIs related to claims performance and staffing needs.
• Identify liability and coverage trends and formulate strategies for handling claims.

Requirements

• Juris Doctorate degree.
• Minimum of 10 years of experience in handling or leading complex Management Liability claims.
• Demonstrated ability to work effectively as part of a team and meet deadlines in a challenging environment.
• High exposure/complex claim evaluation skills.
• Excellent negotiation, communication, and interpersonal skills.
• Demonstrated leadership and management skills in claims management.

Nice-to-haves

• Experience practicing law in addition to claims management.
• In-depth knowledge of claims, litigation, arbitration, and trial processes.
• Familiarity with KPI, Data, and Metrics.

Benefits

• Competitive salary and performance bonuses.
• Comprehensive health insurance coverage.
• 401(k) retirement savings plan with company matching contributions.
• Flexible work hours and remote work options.
• Professional development opportunities and continued education support.