Head of Payables Solutions and Growth

$238,100 - $338,100/Yr

Blackbaud

Full-time - Senior

Remote

Professional, Scientific, and Technical Services

About the position

As the Head of Payables Solutions and Growth, you will be responsible for developing and executing strategies to enhance the adoption of automated bill payment and credit card capabilities for Blackbaud Financial Edge NXT. This newly created role emphasizes the company's commitment to growth and innovation, with direct accountability for achieving significant revenue growth objectives. The position requires collaboration across various functions to ensure timely delivery of key milestones and a highly optimized end-to-end process. The successful candidate will also build and lead a small team to drive solution adoption, embodying qualities of an inspiring change agent with a proven track record of delivering results.

Responsibilities

• Craft and implement a comprehensive go-to-market strategy to accelerate adoption of embedded automated bill payment and credit card capabilities.
• Own the development, delivery, and continuous enhancement of a high-performing customer experience for automated bill payment.
• Drive program goals, milestones, and deliverables through collaboration among multiple teams.
• Align with global marketing and track delivery and optimization of new value propositions by customer segment.
• Deliver sales and account growth strategies and competitor profiles across product, engineering, marketing, customer success, renewals, and sales.
• Lead the payables solutions and growth team to deliver exceptional performance and foster a culture of continuous improvement.
• Collaborate with customer success, support, and product management to measure and validate the value proposition.
• Influence other functions to achieve objectives while leading directly.
• Identify potential risks and develop mitigation strategies to ensure results are achieved.
• Deliver industry thought leadership and grow industry sentiment.

Requirements

• A minimum of 10 years of management experience with a proven track record of driving significant transactional revenue growth.
• Experience in enabling volume growth through both one-on-one and scaled motions.
• Exceptional leadership skills with a history of managing and developing high-performing teams.
• Excellent communication and interpersonal skills.
• Proven ability to think strategically and adapt quickly with a bias for action.
• Commitment to social impact.
• Experience in the technology or non-profit sector is a strong asset.
• Working knowledge of digital payments and fintech.

Benefits

• Medical, dental, and vision insurance
• Remote-first workforce
• 401(k) program with employer match
• Flexible paid time off
• Generous Parental Leave
• Volunteer for vacation
• Opportunities to connect to build community and belonging
• Pet insurance, legal and identity protection
• Tuition reimbursement program