Jombine - Houston, TX
posted 2 months ago
Our client is hiring for a Head of Project Coordination to lead their Houston office. Our client is a leader in the restoration and reconstruction space and has nearly 400 offices serving residential, institutional, and commercial customers and clients across the United States and Canada. For over 50 years, our client has served their communities in their time of need when facing disaster. While most of our client is broken into franchises, the corporate group that owns the Houston location is one of the largest in the country, including a 90,000 square foot office. They also oversee locations in Raleigh, Nashville, and Richmond, making this group one of the largest operators in the footprint. This opportunity will be a true leader for the company, key team members, and the community, making positive impacts on the lives of their clients and teams every day. Plus, this is one of the key roles in the organization…every company has those 2-3 roles/people that drive the most critical change and results…this is that role. If you are a true visionary, leader, and mission-minded growth driver, we'd love to get to know you and learn more about your fit for our client. The Head of Project Coordination is a true people and organizational leader. As such, you'll need to bring deep experience and proven track record with the following: ensure compliance, scrutiny, and improvements within the critical processes of their business managing between divisions and oversight of a team of project coordinators ensuring best in class operations across customer service, field support, project finances, project coordination, and more. A successful track record leading people, including holding the team accountable to high standards and KPI's/OKR's, team development, and developing strong relationships and partnerships with stakeholders, TPA's, and vendors. Highly proficient in Excel…if you can't do a Vlookup or set up a pivot table, this isn't the right role for you. To be successful in the role, we are looking for someone with strong industry experience…in restoration, reconstruction, construction, senior construction project management, insurance, or experience leading a service-based business as a General Manager, Owner, or Senior Leader. The Head of Project Coordination will be a true change agent and much of the glue in the team's execution and success. You'll be leading, developing, growing, poking, prodding, speaking up, speaking out, and speaking in to many of the key aspects of the business projects and operations. This role will be influential in bridging gaps with insurance partners, TPA's, vendors, cross-department leaders, and customers. Going deeper - this role is all about the process…and process improvement, development, and change management. From customer intakes, scheduling, follow-ups, managing program tools, and more…this person will be hands on and neck deep in ensuring all systems are running smoothly, effectively, and profitably.