Head of Sales Operations & Strategy, Client Growth

$230,000 - $230,000/Yr

Franklincovey - Springfield, IL

Full-time - Senior

Remote - Springfield, IL

1,001-5,000 employees

About the position

The Head of Sales Operations & Strategy for Client Growth at FranklinCovey is a pivotal role responsible for leading the sales operations and strategy to drive client growth and expansion. This position involves partnering closely with the VP of Sales to co-own the go-to-market strategy, manage investments, and maximize returns. The ideal candidate will be a business generalist adept at both high-level strategy and detailed execution, overseeing a team and ensuring effective sales processes are in place.

Responsibilities

• Lead the annual sales planning process including forecasting bookings and developing the go-to-market strategy.
• Manage key investment and headcount strategy, territory carving, account loads, quota creation, and compensation plan development.
• Lead a team of 3+ directly reporting team members, including staffing decisions and performance management.
• Develop a forecasting methodology and facilitate weekly forecasting calls with the executive team.
• Identify risks and opportunities to the financial plan and own key business initiatives to accelerate revenue generation.
• Own systems and technology recommendations to drive sales efficiency and effectiveness.
• Measure business health by identifying KPIs and managing the quarterly business review process.

Requirements

• Bachelor's Degree or equivalent experience (combination of High School diploma + four years of progressive sales or customer service experience).
• 8+ years of experience in sales operations, management consulting, or investment banking.
• 2+ years of experience managing a team of directly reporting employees.

Nice-to-haves

• 3+ years working in high growth companies.
• Ability to analyze complex data and translate insights into actionable strategies.
• Executive level communication and presentation experience.
• Proven track record of building go-to-market strategies and execution.
• Proficiency in CRM systems (e.g., Salesforce) and other Sales Platforms/Tools.
• Strong project management skills with the ability to manage multiple initiatives simultaneously.
• Experience working in a fast-paced, dynamic environment with cross-functional teams.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account (HSA)
• Employee stock purchasing program
• 401(k)
• Paid time off (PTO)
• Holiday pay