Head of Talent Management

Citizens Bank • Westwood, MA

409d • $250,000 - $275,000

About The Position

The position is for a visionary leader to join Citizens HR Development Leadership Team, focusing on shaping the bank's future workforce strategy. The role involves leading the development of a talent function that enhances colleague experiences, transitions to skills-based talent planning, and fosters a culture of inclusion and innovation. The leader will also need to understand emerging trends, particularly the implications of generative AI, to establish effective talent strategies.

Requirements

• Proven ability to lead and manage change in complex organizations.
• Expertise in leveraging data and analytics for talent strategy effectiveness.
• Strong understanding of the future of work and implications of digital transformation and AI.
• Exceptional strategic thinking to translate business objectives into actionable talent strategies.
• Proven ability to lead and inspire diverse teams and foster a collaborative environment.
• Strong stakeholder management skills to align talent strategies with business goals.
• Experience in innovative, high-growth organizations with a focus on scaling talent initiatives.
• Advanced degree in Human Resources, Organizational Development, Business Administration, or a related field.

Responsibilities

• Develop and execute a comprehensive, future-focused talent strategy that aligns with the bank's vision.
• Design a forward-looking talent planning process that incorporates a Talent Marketplace and skills assessments.
• Drive the bank's Diversity & Inclusion strategy by embedding inclusive practices into talent management processes.
• Build an ecosystem for executive and leadership development, overseeing the Leadership Academy.
• Oversee the design and implementation of an integrated colleague experience across all HR lifecycle stages.
• Lead large-scale change management initiatives related to new talent strategies and technological advancements.
• Utilize data and analytics to inform decision-making and measure the success of talent initiatives.

Benefits

• Competitive pay
• Comprehensive medical, dental and vision coverage
• Retirement benefits
• Maternity/paternity leave
• Flexible work arrangements
• Education reimbursement
• Wellness programs
• Paid time off policy that exceeds mandatory requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Credit Intermediation and Related Activities
• Education Level: Master's degree