Head, Research and Education Services

$89,000 - $89,000/Yr

University of Maryland - Baltimore, MD

Full-time - Senior

Baltimore, MD

51-100 employees

Educational Services

About the position

The Head of Research and Education Services (RES) at the University of Maryland, Baltimore (UMB) is responsible for leading a team of liaison librarians to advance the library's research support and educational goals. This role involves managing the RES department, collaborating with various stakeholders, and enhancing research and education programs for the UMB schools of dentistry, medicine, nursing, pharmacy, social work, and graduate studies. The successful candidate will engage with the university community, participate in professional activities, and contribute to a diverse and inclusive environment.

Responsibilities

• Lead and manage 7.5 FTE faculty liaison librarians.
• Cultivate and sustain inclusive and equitable working relationships with library colleagues and with students, faculty, and staff.
• Engage in departmental, divisional, and library-wide strategic planning.
• Provide mentorship and coaching for direct reports, who are seasoned librarians as well as librarians newer to the profession.
• Provide guidance for librarians as they engage in the Library Faculty Appointment, Promotion and Permanent Status process.
• Foster collaboration within the RES department to maintain and improve programs and services.
• Conduct needs assessments to improve service and program delivery, discontinue underutilized services, and identify opportunities for new service and program development.
• Teach research-related skills to students, faculty, and staff in both individual and group settings.
• Conduct expert literature searches and collaborate on systematic and scoping reviews.
• Initiate and sustain creative partnerships and grant-funded projects with University colleagues and with other external community partners.
• Participate on service committees within the library, the University, and professional organizations.
• Engage in professional development and research activities to enhance professional expertise and advance appointment rank.

Requirements

• Master's degree in library or information sciences from an ALA-accredited program.
• At least three years of experience as a liaison/subject specialist or comparable experience in an academic or research library.
• Previous supervisory or management experience.
• Strong customer service skills.
• Experience providing professional mentorship and leading teams.
• Experience working in and supporting the needs of diverse communities.
• Excellent communication and presentation skills.
• Record of scholarship, teaching, and active membership in professional organizations.

Nice-to-haves

• Experience applying problem-solving and critical thinking skills to resolve complex situations.
• Evidence of increasing supervisory and leadership responsibilities.
• Experience using health sciences resources (PubMed, Scopus), including for systematic reviews and other types of evidence synthesis.
• Experience teaching graduate and professional students, as well as knowledge of adult learning theory and health sciences professional education.
• Familiarity in assessing service or programmatic needs and in leading change.

Benefits

• Health insurance
• Dental insurance
• Generous retirement plans
• 22 days of annual leave
• 15 days of sick leave
• 3 personal days
• 14 holidays
• Tuition remission for employees and their families