Head Teller

$33,800 - $44,299/Yr

United Community Bank, N.A. - Cleveland, GA

Full-time - Entry Level

Cleveland, GA

Credit Intermediation and Related Activities

About the position

The Head Teller at United Community Bank is responsible for managing the daily operations of the teller line, ensuring accurate and efficient transaction processing, supervising and training tellers, and providing exceptional customer service. This role requires strong attention to detail and multitasking abilities to effectively handle various banking operations.

Responsibilities

• Manage the daily operations of the teller line, including processing transactions and balancing the vault.
• Supervise and train tellers to ensure exceptional customer service and adherence to policies and procedures.
• Assist customers with account inquiries, deposits, withdrawals, and other transactions.
• Identify opportunities to cross-sell bank products and services to customers.
• Ensure that all teller transactions are processed accurately and efficiently.

Requirements

• 3+ years of previous banking or cash handling experience in a teller-related function, including formal teller training.
• Strong attention to detail and ability to multitask.
• Excellent verbal and written interpersonal communication skills.
• Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training.