Health Informatics and Metrics Project Coordinator

Sea Mar Community Health Centers - Seattle, WA

Full-time - Entry Level

Seattle, WA

51-100 employees

Ambulatory Health Care Services

About the position

The Health Informatics and Metrics Project Coordinator position at Sea Mar Community Health Centers is a full-time role based in Seattle, WA. This position is integral to the organization's mission of providing quality health services to diverse communities, particularly focusing on improving efficiencies within the electronic health record (EHR) system, enhancing patient outcomes, and streamlining operational processes. The coordinator will work under the guidance of the Quality Improvement Medical Director or their designee, contributing to various organizational initiatives such as HEDIS, PCMH, and UDS measures. In this role, the coordinator will collaborate with multidisciplinary teams, including quality improvement teams and the EHR Development Team, as well as clinic management and frontline staff. Effective communication with Sea Mar managers and local community agencies is essential to ensure the delivery of quality, productive, and efficient services. The coordinator will also support and plan internal process improvement initiatives led by the Quality Improvement Medical Director. A significant part of the role involves analyzing and interpreting data. The coordinator will audit and maintain data within the EHR and Excel, analyze complex datasets, prioritize key focus areas based on findings, and make recommendations to address discrepancies and enhance the quality of care. Additionally, the coordinator will review monthly clinical quality measure data, disseminate this information to medical clinics, and work on updating clinical measure tools and manuals. They will also interface with Managed Care Organizations to ensure performance with HEDIS and other quality metrics.

Responsibilities

• Collaborate with multidisciplinary teams and staff to advance organizational quality initiatives.
• Communicate with Sea Mar managers and local community agencies to ensure delivery of quality, productive, and efficient services and systems.
• Support and plan internal process improvement initiatives led by the Quality Improvement Medical Director.
• Analyze and interpret data, auditing and maintaining data within the EHR and Excel.
• Review monthly clinical quality measure data and disseminate data to medical clinics.
• Interface with Managed Care Organizations to assure performance with HEDIS and other quality metrics.

Requirements

• Knowledge of patient care processes, clinical procedures, and medical terminology.
• Ability to develop successful interpersonal and professional relationships with diverse populations.
• Excellent verbal and written communication skills, including the ability to compile, interpret, and utilize information effectively.
• Ability to extract and interpret clinical information.
• Excellent skills with Microsoft Office Suite (Excel, PowerPoint, Word, SharePoint, etc.).
• Ability to synthesize and report out data, aggregating raw data into easy-to-review formats.

Nice-to-haves

• At least one year working or volunteering in a health care environment, preferably in a community health center setting.

Benefits

• Medical
• Dental
• Vision
• Prescription coverage
• Life Insurance
• Long Term Disability
• EAP (Employee Assistance Program)
• Paid-time-off starting at 24 days per year + 10 paid Holidays
• 401(k)/Retirement options
• Opportunity to work in a culturally diverse environment.