Health Information Specialist and Template Editor

University Of Michigan - Muskegon, MI

Full-time - Entry Level

Remote - Muskegon, MI

10,001+ employees

Educational Services

About the position

The Health Information Specialist and Template Editor role at Michigan Medicine involves providing medical record support in an academic administrative setting. The position requires proficiency in various computer software programs, particularly Microsoft Word and Excel, and entails managing complex billing and referral work queues, overseeing MiChart responsibilities, and providing clerical support services. The role emphasizes effective communication and the ability to work positively with patients and staff in a diverse environment.

Responsibilities

• Provide medical record support in an academic administrative setting.
• Utilize technical and business vocabulary and detailed knowledge of University computer systems.
• Create referral shell requests via MiChart for new patient outpatient consult requests.
• Image incoming outside medical records in MiChart and upload outside radiology CDs into Life Image system.
• Respond to inquiries regarding sensitive or confidential matters.
• Obtain and track medical records for clinic appointments.
• Provide office and backup support service as well as office coverage.
• Use effective communication skills and relate positively with patients, faculty, staff, and others.
• Maintain responsibility for MiChart grids and manage complex billing and referral work queues.
• Serve as a lead for the clinic to provide room allocation for urgent and routine add-on clinics.
• Process provider time off requests and manage clinical databases if applicable.
• Prepare and distribute patient education materials and perform general office functions.

Requirements

• High School diploma or equivalent education.
• A minimum of three to four years' clerical experience necessary.
• Knowledge of PCs and desktop software.
• Proficient user in Microsoft Word, Excel, and PowerPoint.
• Basic experience with e-mail systems and calendaring systems.
• Proficient in grammar, spelling, and punctuation.
• Basic medical terminology competency is necessary.
• Strong interpersonal and communication skills.

Nice-to-haves

• Experience with MiChart reporting functions.
• Ability to run MiChart reports and analyze as needed.
• Experience in mentoring Patient Services Assistants and Associates.

Benefits

• Excellent medical, dental and vision coverage effective on your very first day.
• 2:1 Match on retirement savings.