Health Senior Program Manager

Best Buy - Boston, MA

Full-time - Manager

Remote - Boston, MA

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Senior Program Manager will lead complex and transformational programs for Best Buy Health's strategic customers in the healthcare sector. This role is pivotal in shaping healthcare delivery through innovative remote patient monitoring solutions, requiring strong problem-solving skills and effective communication. The position is remote-first, with potential travel for in-person meetings and events.

Responsibilities

• Manage and lead complex, transformational programs and projects within the healthcare technology sector.
• Develop and maintain detailed project plans, timelines, and budgets.
• Provide guidance and expertise to the program management team, fostering collaboration and continuous improvement.
• Implement best practices and methodologies to optimize project delivery and drive operational excellence within the PMO.
• Partner with senior leaders to define project priorities, allocate resources, and align with organizational goals.
• Monitor project performance, identify areas for improvement, and implement corrective actions as needed.

Requirements

• 7 years project and program management experience in a customer-facing role, preferably in the healthcare sector.
• 7 years of general business experience.
• 2 years leading a team directly or indirectly.
• Extensive experience leading complex projects and programs successfully, preferably in the healthcare or medical device industry.
• Strong leadership skills with a track record of guiding high-performing teams through transition and change.

Nice-to-haves

• 7+ years project and program management experience in a customer-facing role, preferably in the healthcare sector.
• 5+ years' experience with project management software like Smartsheet, Workfront, Wrike, Jira, etc.
• 5+ years experience working with senior leaders.
• 5+ years experience managing large functional initiatives.
• PMP or similar certifications preferred.
• Intermediate experience with change management methodology.
• Familiarity with different RASCI and decision-making models.
• Communication plan development and execution experience.
• Familiarity with different operating models.
• Technical project management experience in an Agile environment.

Benefits

• Competitive pay
• Generous employee discount
• Physical and mental well-being support
• Leading implementation of cutting-edge home hospital services for top US health systems