Bellevue Healthcare - Liberty Lake, WA
posted 3 months ago
As a Healthcare Administration Coordinator at Bellevue Healthcare, you will play a crucial role in managing the progress of Rehab Sales Orders from the initial order intake through to full payment. This position is essential in ensuring that vital medical equipment reaches clients who are facing life-altering injuries, illnesses, or end-of-life situations. Your efforts will contribute to providing these individuals with a sense of independence and peace of mind during challenging times. You will be part of a dedicated team that has been recognized for its exceptional service and commitment to customer satisfaction over the past 20 years. In this role, you will gather and review all necessary documentation from clients and prescribing medical professionals, ensuring that all information is accurate and complete. You will also be responsible for scheduling client evaluation and delivery appointments, cultivating relationships with clients and referrals, and managing orders and accounts receivable through various reports. Your ability to communicate effectively and provide outstanding customer service will be vital as you respond to order status inquiries and submit prior authorization requests to third-party payors. Additionally, you will arrange clients' out-of-pocket payments and perform other duties as assigned, contributing to the overall efficiency and effectiveness of the healthcare administration process.