ChenMed - Miami, FL
posted 3 months ago
The Business Intelligence Analyst at ChenMed plays a crucial role in enhancing the organization's clinical and operational performance through data-driven insights. This position is responsible for providing actionable insights on clinical and operational outcome metrics, which are essential for the overall success of ChenMed. The analyst serves as a customer analytics consultant, collaborating with various departments to make strategic recommendations that align with the Medicare Advantage and healthcare industry standards. In this role, the analyst acts as a data liaison for leadership and stakeholders, understanding their needs and translating them into effective reporting and analytic solutions. The incumbent will conduct independent analyses to assist the enterprise in improving clinical, operational, and cost-saving performance. By leveraging data, the analyst will create innovative strategies and formulate actionable recommendations that drive successful execution. The analyst will partner with Clinical, Network, and Operational stakeholders to proactively measure and enhance quality, patient outcomes, and total cost of care performance. This includes preparing and analyzing clinical and operational data to develop materials for executive management, defining and prioritizing key performance indicators (KPIs), and collaborating with developers to design and operationalize strategic solutions such as dashboards and reports. The role also involves validating data, enhancing reports, and coaching leaders and team members on effectively utilizing reports and data resource tools. Overall, the Business Intelligence Analyst is expected to maintain clear standard operating procedures and project-specific documentation, lead analytical discussions on process improvements, and perform other duties as assigned by management.