Healthcare Corporate Account Manager

Ben E. Keith•Fort Worth, TX

5d•Hybrid

About The Position

The Healthcare Corporate Account Manager provides day-to-day oversight of a portfolio of National and Regional Program Contracts for healthcare customers. This role is also responsible for business development and increasing sales through new and existing healthcare customers.

Requirements

Bachelor's degree in Dietetics or related health field required.
Must be a Registered Dietitian.
Minimum five (5) years of food distribution industry or relevant experience.
Knowledgeable in the Federal and State rules and regulations for Long Term Care facilities, Assisted Living, Independent Communities, and Acute Healthcare settings.
Exceptional verbal and written communication skills with the ability to present to executive-level audiences.
Ability to effectively present information to vendors, customers, and employees in a written and or verbal format.
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Proficiency in Microsoft Office Suite (Outlook, Word, Excel) with advanced Excel capabilities.
Proficient in Ben E. Keith applications used by the Healthcare Department, CRM systems, business intelligence tools, and data analytics.
Ability to travel as needed (20%-40% of the time).

Nice To Haves

Clinical & Regulatory Expertise — Applies deep knowledge of nutrition science and healthcare regulatory frameworks to inform sound, compliant decisions.
Commercial & Financial Acumen — Interprets financial and market dynamics to recognize opportunity and protect the health of the business.
Account & Relationship Management — Builds durable, trust-based relationships and anticipates the needs of customers and stakeholders.
Operational Excellence — Brings discipline, accuracy, and follow-through to deliver consistent, high-quality outcomes.
Cross-Functional Collaboration — Works effectively across teams and functions to align efforts toward shared goals.
Leadership — Sets clear direction and inspires confidence and commitment in others.
Executive Influence & Presence — Commands credibility with senior audiences and shapes outcomes without relying on direct authority.
Self-Awareness & Role Fit — Understands personal strengths and limitations and adapts to the demands of the role.

Responsibilities

Manage customer relationships at all levels with existing and prospective corporate customer contacts.
Facilitate customer onboarding and service fulfillment.
Manage the Order Guide.
Manage all account key performance indicators.
Manage account profitability.
A/R management.
Assist the customers' Corporate Dietitian to develop recipes and menus.
Provide nutritional information on products and diet restrictions.
Manage inventory process: New item introduction and GPO item compliance.
Manage dead/obsolete inventory.
Manage product recalls/quality assurance issues.
Maintain dotted line responsibility with division-level account personnel to provide excellent customer service.
Consult with Branch Managers: General Managers, Assistant General Managers, National Account Managers, Transportation/Operations Managers, Directors of Purchasing, Category Managers, Purchasing Managers, and Inventory Control Managers.