Healthcare Customer Service Representative | DFW Locals ONLY (AZ) *REMOTE/WFH*

$35,360 - $41,600/Yr

CornerStone Staffing - Dallas, TX

Full-time - Entry Level

Dallas, TX

101-250 employees

Administrative and Support Services

About the position

Join a niche company focused on helping patients access specialty products and devices by managing reimbursements and identifying alternative funding. In this remote role, you'll perform benefit investigations, communicate with payers, and deliver exceptional customer service. Strong attention to detail and healthcare experience in a call center setting are essential.

Responsibilities

• Review patient insurance benefit information and complete medical/pharmacy benefit investigations.
• Maintain regular communication with payers and internal team members.
• Achieve performance targets while working independently with minimal supervision.

Requirements

• 2+ years of healthcare/pharmacy call center experience (required)
• High School Diploma or equivalent (GED)
• Criminal Background & Drug Screening
• 2 verifiable employment references
• Exceptional attention to detail (will be tested)
• Tech-savvy with exceptional computer skills (will be tested)

Benefits

• Dental insurance
• Health insurance
• Vision insurance