Teleperformance
posted 6 days ago
The Healthcare Customer Service Representative at Teleperformance USA is responsible for fielding customer inquiries and providing innovative solutions to various questions, issues, and concerns. This remote position emphasizes a collaborative environment where representatives engage with customers through multiple channels, including phone, email, chat, and social media. The role requires effective communication, problem-solving skills, and the ability to de-escalate issues while maintaining a focus on customer satisfaction.