Willis Towers Watson - Dallas, TX

posted about 2 months ago

Full-time - Mid Level
Remote - Dallas, TX
Insurance Carriers and Related Activities

About the position

As a Healthcare Financial/Actuarial Associate Director, you will play a pivotal role within the Financial Actuarial & Analytics (FAA) Community of Expertise. This position involves leading financial and actuarial engagements for a diverse portfolio of clients, significantly contributing to complex client projects across a wide range of employer health and group benefit programs, including medical, dental, life, and disability insurance. You will collaborate closely with Client Service colleagues to effectively communicate FAA concepts, strategies, and results that drive client action and enhance plan performance. This role offers the opportunity to engage in innovative projects alongside industry leaders, allowing you to expand your knowledge and expertise in the field. Your responsibilities will include expanding your understanding of various client complexities by working across different client profiles. You will lead financial and actuarial engagements for a portfolio of smaller clients or manage FAA resources on more complex clients and deliverables. A clear understanding of the FAA service catalogue and advanced knowledge in all aspects of benefit plan design, underwriting, funding, and post-retirement concepts is essential. You will develop and maintain ongoing relationships with primary contacts at employers and vendors to enhance the brand of WTW and Health & Benefits (H&B). In addition to supporting new business initiatives and cross-selling activities, you will guide teams on cost avoidance, risk, and funding strategies tailored to client needs. Providing leadership to junior colleagues on FAA concepts, strategies, and tools will be a key aspect of your role. You will also review the technical and consulting accuracy of client projects, which includes developing pricing and employee contribution strategies, modeling plan design alternatives, and calculating reserves. Collaboration with Global Delivery Centers and Client Service teams will be crucial to delivering superior project management and building strong internal relationships across cross-functional teams.

Responsibilities

  • Expands knowledge of varying client complexity by working across different client profiles
  • Leads clients' financial/actuarial engagements for a portfolio of small clients or manages FAA resources on more complex clients and/or deliverables
  • Demonstrates clear understanding of the FAA service catalogue and advanced knowledge in all aspects of benefit plan design, underwriting/funding and post-retirement/employment concepts
  • Develops and maintains ongoing relationships with employers' and vendors' primary contacts to build and enhance WTW and H&B's brand
  • May contribute to intellectual capital development
  • Supports new business, expansion and cross-selling activities
  • Guides teams on cost avoidance, risk and funding strategies and deliverables based on client need
  • Provides leadership to more junior colleagues on FAA concepts, strategies and tools
  • Reviews technical & consulting accuracy on client projects, including developing pricing and employee contributions strategies, modeling plan design alternatives and calculating reserves
  • Partners with Global Delivery Centers and Client Service teams to deliver superior project management
  • Builds strong relationships internally and collaborates effectively on cross-functional teams

Requirements

  • 8+ years' experience in professional services, ideally gained in a benefit consulting/brokerage firm or health underwriting/actuarial function of an insurance company
  • Experience working across multiple client segments
  • Advanced knowledge of broad health and welfare products & services
  • Knowledge and experience using big data analytic techniques
  • Expert knowledge of cost avoidance, risk and funding strategies
  • Subject matter expertise on emerging trends
  • Proven ability to lead multiple clients/projects simultaneously and produce quality deliverables on time and within budget
  • Successful experience in expanding client relationships through selling add-on services
  • Comfort and ability to quickly adapt to changing circumstances or demands, and helping the team do the same
  • Well developed written and verbal communication skills
  • Ability to guide work of more junior colleagues and provide feedback
  • Excellent Microsoft Office skills, particularly in Excel and PowerPoint
  • State Life and Health license required within 90 days of joining
  • Relevant financial experience and/or university degree
  • Progress towards completion of health actuarial designation or CEBS designation (optional)

Nice-to-haves

  • Progress towards completion of health actuarial designation or CEBS designation

Benefits

  • Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
  • Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (Washington State only)
  • Retirement Benefits: Contributory Pension Plan and Savings Plan (401k)
  • Annual short-term incentive bonus
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