Cardinal Health - Houston, TX

posted 16 days ago

Full-time - Mid Level
Houston, TX
10,001+ employees
Merchant Wholesalers, Nondurable Goods

About the position

The Healthcare Membership Administrator at Cardinal Health plays a crucial role in supporting pharmacy operations by ensuring effective communication with manufacturers and customer service teams. This position is responsible for managing group membership information, resolving membership-related issues, and maintaining system updates to enhance client satisfaction and operational efficiency.

Responsibilities

  • Communicate directly with manufacturers and Cardinal Health customer service to ensure clients' needs are met and savings are procured through contract eligibility.
  • Inform wholesalers and manufacturers of any changes, openings, and/or closings and resolve any problems.
  • Maintain system updates for group membership, seller, and account information.
  • Serve as the primary resource and point of contact for all Membership related issues, including distribution of monthly updates, membership forms, and CHPC Roster reports, as well as internal and external customer support.

Requirements

  • Proven experience in a customer service position.
  • Excellent communication skills both written and oral.
  • Proficient in MS Excel and overall MS Office suite.
  • Familiarity with SAP.
  • Experience researching/troubleshooting customer issues.

Benefits

  • Paid parental leave
  • Health savings account
  • Disability insurance
  • Health insurance
  • Dental insurance
  • 401(k)
  • Flexible spending account
  • Paid time off
  • Vision insurance
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