Healthcare office Assistant

About the position

The Healthcare Assistant at Abba Health Services plays a vital role in delivering exceptional patient care and administrative support within a home care agency. This position is designed for individuals who are compassionate and dedicated, with a focus on effective communication and attention to detail in a fast-paced environment.

Responsibilities

• Provide exceptional patient service by greeting patients and assisting with their needs.
• Manage front desk operations including scheduling appointments, answering phone calls, and handling inquiries.
• Maintain accurate patient and employee records.
• Assist in new recruiting and new hire orientation.
• Ensure compliance with all regulations to protect patient confidentiality.
• Support clinical staff with administrative tasks as required.
• Communicate effectively with patients, families, and healthcare team members.

Requirements

• Previous experience in a home health agency setting preferred.
• Strong administrative skills.
• Excellent patient service skills with the ability to handle sensitive situations professionally.
• Bilingual candidates are encouraged to apply to enhance communication with diverse patient populations.
• Ability to work collaboratively within a team environment while maintaining individual responsibilities.