Healthcare Operations Administrator

DaVita - Beltsville, MD

Full-time - Mid Level

Beltsville, MD

Ambulatory Health Care Services

About the position

As a Healthcare Operations Manager (Facility Administrator) at DaVita, you will play a crucial role in leading an outpatient clinic that prioritizes patient care and operational excellence. This position is designed for an ambitious, operationally-focused, and results-driven leader who is eager to make a significant impact on patient health and team development. You will be responsible for fostering relationships with patients, continuously improving their health through clinical goal setting and quality improvement initiatives. Your work will be meaningful, as you will leave each day knowing that you are making a difference in the lives of patients and helping your team reach their full potential. In this role, you will lead a cross-functional clinical team, mentoring and inspiring them to deliver the best care possible. You will manage the complete operation and performance of the clinic, which includes adhering to budgetary constraints, forecasting expenses, managing vendor relationships, ordering supplies, and ensuring compliance with regulations. While you will have the autonomy to run your clinic, you will also have the support of your director, regional peers, and the broader company to help you succeed. DaVita fosters a culture of entrepreneurship and continuous improvement, allowing you to thrive in a supportive environment. Your responsibilities will also include partnering with the Regional Operations Director to identify and address employee and patient concerns, driving towards regional goals and standards. At DaVita, we value a positive work environment where team members appreciate and support each other, and we reward performance based on individual and team contributions. Join us at DaVita, where we strive to be a community first and a company second, ensuring that all teammates feel a sense of belonging.

Responsibilities

• Lead a cross-functional clinical team to deliver high-quality patient care.
• Manage the complete operation and performance of the clinic, including budget adherence and expense forecasting.
• Develop, mentor, and inspire team members to reach their full potential.
• Ensure compliance with regulations and manage vendor relationships.
• Foster relationships with patients and improve their health through clinical goal setting and quality improvement initiatives.
• Collaborate with the Regional Operations Director to address employee and patient concerns.
• Create a positive work environment that values support and appreciation among team members.

Requirements

• Associate's degree required; Bachelor's degree in a related area strongly preferred.
• Minimum of one year experience in management (healthcare, business, or military) or equivalent renal experience.
• Current license to practice as a Registered Nurse if required by state of employment.
• Current CPR certification required (or certification must be obtained within 60 days of hire).
• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required.
• Collaboration skills to work effectively with clinical and financial teams.

Nice-to-haves

• Experience in healthcare management or operations.
• Knowledge of quality improvement initiatives in a clinical setting.

Benefits

• Medical, dental, and vision insurance coverage.
• 401k match and retirement savings plan.
• Paid time off and PTO cash out options.
• Paid training and development opportunities.
• Family resources and EAP counseling sessions.
• Access to Headspace® for mental wellness.
• Backup child and elder care support.
• Maternity and paternity leave.
• Pet insurance and other family support benefits.