Healthcare Operations Facility Administrator

Fresenius - Stockbridge, GA

Full-time - Mid Level

Stockbridge, GA

Ambulatory Health Care Services

About the position

As a Facility Administrator with Fresenius Medical Care, you will manage and oversee the daily operations of the dialysis clinic. This role is pivotal in ensuring that the clinic operates efficiently while providing high-quality patient care. You will collaborate closely with the Medical Director and the Charge Nurse to ensure that all aspects of patient care are met and that the clinic adheres to the highest standards of quality and compliance. Your responsibilities will include managing clinic operations, overseeing financials, and ensuring that all staff are trained and compliant with necessary regulations. In addition to operational management, you will be responsible for leading and developing your team. This includes providing coaching and development plans for all direct reports, participating in the hiring process, and ensuring that all staff complete mandatory training. You will also be involved in patient care coordination, working closely with clinical staff to monitor patient education and satisfaction. Your role will require you to maintain strong relationships with physicians and facilitate communication between the clinic and medical staff. Fresenius Medical Care is committed to creating a culture of continuous learning and professional development. As a Facility Administrator, you will enter our Clinical Leadership Program, which is designed to support your growth and advancement within the company. This program will cover essential functions, leadership skills, and advanced management techniques, preparing you for potential future roles such as Director of Operations or other senior leadership positions. Our company values diversity and inclusion, fostering an environment that welcomes individuals from all backgrounds. We believe that our employees are our most important asset, and we are dedicated to supporting their personal and professional growth. From tuition reimbursement to scholarships for family members, we strive to take care of our people and provide a supportive workplace.

Responsibilities

• Manage the operations of the clinic, including costs, processes, staffing, and quality standards.
• Provide leadership, coaching, and development plans for all direct reports.
• Partner with internal Human Resources, Quality, and Technical Services departments.
• Collaborate with the Home Therapies Manager to oversee the facility's Home Therapies Program.
• Maintain integrity of medical and operations records and comply with all data collections and auditing activities.
• Manage clinic financials including efficient utilization of supplies or equipment and regular profits and loss review.
• Responsible for all required network reporting and on-site state or federal surveys.
• Coordinate inventory/supply management by reviewing monthly inventory count and approving purchase orders for necessary items.
• Collaborate closely with the Charge RN, the Medical Director, and physicians regarding direct patient care responsibilities.
• Coordinate all aspects of patient care from admission through discharge of the patient.
• Monitor patient and family education regarding access care including medical instructions.
• Act as a resource for the patient and family to address concerns and questions and review patient satisfaction surveys.
• Participate in the selection and hiring of new team members and ensure completion of new hiring orientation and mandatory trainings.
• Ensure all patient care employees complete appropriate training courses and that licensures and certifications are current.
• Provide support for all clinical staff members at regular intervals and encourage professional growth.
• Complete employee evaluations and establish annual goals.
• Document any disciplinary actions and confer with the clinic Director of Operations and Human Resources when needed.
• Manage staff scheduling and payroll.
• Facilitate the application process for physician privileges and compliance with Fresenius Medical Care Medical Staff By-Laws.
• Ensure strong physician relationships and regular effective communication.
• Participate in the Governing Body, an interdisciplinary team that governs policies.

Requirements

• Bachelor's Degree or an equivalent combination of education and experience.
• 4+ years of business operations experience in a healthcare facility.

Benefits

• Tuition reimbursement for education goals.
• Scholarships for family members.
• Financial support during natural disasters or personal hardships.