Healthcare Operations Manager (Facility Administrator)

DaVita - Farmington, NM

Full-time - Mid Level

Farmington, NM

1,001-5,000 employees

Ambulatory Health Care Services

About the position

As a Healthcare Operations Manager (Facility Administrator) at DaVita, you will play a crucial role in leading an outpatient clinic that prioritizes patient care and operational excellence. This position is designed for an ambitious, operationally-focused, and results-driven leader who is eager to make a significant impact on patient health and team development. You will be responsible for managing the complete operation and performance of the clinic, ensuring adherence to budgetary constraints, forecasting expenses, managing vendor relationships, and monitoring compliance with healthcare regulations. Your leadership will directly influence the quality of care provided to patients, as you will be at the forefront of clinical goal setting and quality improvement initiatives. In this role, you will have the autonomy to run your clinic while receiving support from your director, regional peers, and the broader company. You will lead a cross-functional clinical team, mentoring and inspiring them to deliver the best possible care to patients and the community. Your work will be meaningful, as you will go home each day knowing that you are making a difference in the lives of patients and helping your team reach their full potential. DaVita fosters a culture of growth and collaboration, where shared values are integral to daily operations, and leaders are encouraged to reward team members for demonstrating these values. As a Healthcare Operations Manager, you will also partner with the Regional Operations Director to address employee and patient concerns, driving towards regional goals and standards. This position offers a unique opportunity to be part of a team that values work-life balance and prioritizes personal and professional growth, making it an ideal environment for those looking to advance their careers in healthcare management.

Responsibilities

• Manage the complete operation and performance of the clinic, including budget adherence and expense forecasting.
• Develop, mentor, and inspire a cross-functional clinical team to deliver high-quality patient care.
• Implement clinical goal setting and quality improvement initiatives to enhance patient health outcomes.
• Collaborate with clinical and financial teams to align results with business needs.
• Foster a positive work environment that supports teamwork and collaboration among staff.
• Address employee and patient concerns in partnership with the Regional Operations Director.
• Ensure compliance with healthcare regulations and standards.

Requirements

• Associate's degree required; Bachelor's degree in a related area strongly preferred.
• Minimum of one year of management experience required in healthcare, business, or military, or equivalent renal experience.
• Current license to practice as a Registered Nurse if required by state of employment.
• Current CPR certification required (or certification must be obtained within 60 days of hire).
• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required.
• Strong collaboration skills to work effectively with clinical and financial teams.

Nice-to-haves

• Experience in healthcare management or operations.
• Knowledge of renal care practices and standards.

Benefits

• Medical, dental, and vision insurance coverage.
• 401k match and retirement savings plan.
• Paid time off and PTO cash out options.
• Paid training and development opportunities.
• Family resources and EAP counseling sessions.
• Access to Headspace® for mental wellness.
• Backup child and elder care support.
• Maternity and paternity leave.
• Pet insurance and other family-friendly benefits.