Healthcare Operations Manager (Facility Administrator)

$95,000 - $151,000/Yr

DaVita - Pittsburg, CA

Full-time - Mid Level

Pittsburg, CA

Ambulatory Health Care Services

About the position

As a Healthcare Operations Manager (Facility Administrator) at DaVita, you will play a crucial role in leading an outpatient clinic that prioritizes patient care and operational excellence. This position is designed for an ambitious, operationally-focused, and results-driven leader who is eager to make a significant impact on patient health and team development. You will be responsible for fostering relationships with patients and continuously improving their health through clinical goal setting and quality improvement initiatives. Your work will be meaningful, as you will go home every day knowing that you are making a difference in patients' lives while also developing your team to reach their full potential. In this role, you will lead a cross-functional clinical team, mentoring and inspiring them to deliver the best care for patients, teammates, and the community. You will manage the complete operation and performance of the clinic, which includes adhering to budgetary constraints, forecasting expenses, managing vendor relationships, ordering supplies, and ensuring compliance with regulations. You will have the autonomy to run your clinic, supported by your director, regional peers, and the greater company, which fosters an entrepreneurial spirit and a commitment to continuous improvement. The culture at DaVita emphasizes growth and shared values, where leaders are encouraged to reward team members for demonstrating the company's beliefs and behaviors. You will partner with the Regional Operations Director to address employee and patient concerns, driving towards regional goals and standards. This position offers a supportive environment where teamwork is valued, and performance-based rewards are given based on individual and team contributions. DaVita is committed to being a clinical leader, with a high percentage of facilities meeting or exceeding CMS's standards in key performance programs. Overall, this role is an opportunity to explore your next journey in a company that values work-life balance and prioritizes personal and professional growth.

Responsibilities

• Lead a cross-functional clinical team to deliver high-quality patient care.
• Manage the complete operation and performance of the clinic, including budget adherence and expense forecasting.
• Develop, mentor, and inspire team members to reach their full potential.
• Build and maintain relationships with patients to improve their health outcomes.
• Monitor compliance with healthcare regulations and standards.
• Collaborate with clinical and financial teams to align business needs and produce results.
• Partner with the Regional Operations Director to address employee and patient concerns.

Requirements

• Associate's degree required; Bachelor's degree in a related area strongly preferred.
• Minimum of one year experience in management (healthcare, business, or military) or equivalent renal experience.
• Current license to practice as a Registered Nurse if required by state of employment.
• Current CPR certification required (or certification must be obtained within 60 days of hire).
• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required.
• Collaboration skills to work effectively with clinical and financial teams.

Nice-to-haves

• Experience in healthcare management or operations.
• Knowledge of quality improvement initiatives in a clinical setting.

Benefits

• Medical, dental, and vision insurance coverage.
• 401k match and retirement savings plan.
• Paid time off and PTO cash out options.
• Paid training and development opportunities.
• Family resources and EAP counseling sessions.
• Access to Headspace® for mental wellness.
• Backup child and elder care support.
• Maternity and paternity leave.
• Pet insurance and other family support options.