Healthcare Operations Manager (Facility Administrator)

$95,000 - $151,000/Yr

DaVita - San Leandro, CA

Full-time - Mid Level

San Leandro, CA

1,001-5,000 employees

Ambulatory Health Care Services

About the position

As a Healthcare Operations Manager (Facility Administrator) at DaVita, you will play a crucial role in leading an outpatient clinic that prioritizes patient care and operational excellence. This position is designed for an ambitious, operationally-focused, and results-driven leader who is eager to make a significant impact on patient health and team development. You will be responsible for managing the complete operation and performance of the clinic, ensuring adherence to budgetary constraints, forecasting expenses, managing vendor relationships, and monitoring compliance with healthcare regulations. Your leadership will directly influence the quality of care provided to patients, as you will be at the forefront of clinical goal setting and quality improvement initiatives. In this role, you will have the autonomy to run your clinic while receiving support from your director, regional peers, and the broader company. You will lead a cross-functional clinical team, mentoring and inspiring them to deliver the best possible care to patients and contribute positively to the community. The culture at DaVita emphasizes personal and professional growth, with a focus on rewarding contributions and fostering a supportive environment. You will partner with the Regional Operations Director to address employee and patient concerns, driving towards regional goals and standards. This position is not just about managing operations; it’s about making a meaningful difference in the lives of patients and developing a team that thrives in a positive and collaborative environment.

Responsibilities

• Manage the complete operation and performance of the clinic, including budget adherence and expense forecasting.
• Develop, mentor, and inspire a cross-functional clinical team to deliver high-quality patient care.
• Build and maintain relationships with patients to continuously improve their health outcomes.
• Monitor compliance with healthcare regulations and standards.
• Collaborate with clinical and financial teams to align business needs and produce results.
• Partner with the Regional Operations Director to address employee and patient concerns.

Requirements

• Associate's degree required; Bachelor's degree in a related area strongly preferred.
• Minimum of one year experience in management (healthcare, business, or military) or equivalent renal experience.
• Current license to practice as a Registered Nurse if required by state of employment.
• Current CPR certification required (or certification must be obtained within 60 days of hire).
• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required.

Nice-to-haves

• Experience in healthcare management or operations.
• Strong leadership and team development skills.
• Ability to work collaboratively with diverse teams.

Benefits

• Competitive total rewards package including medical, dental, and vision coverage.
• 401k match and paid time off (PTO).
• Paid training and opportunities for professional development.
• Family resources, EAP counseling sessions, and access to Headspace®.
• Backup child and elder care support.
• Maternity/paternity leave and pet insurance.