Healthcare Operations Manager (Facility Administrator)

$87,000 - $139,000/Yr

DaVita - Los Angeles, CA

Full-time - Mid Level

Los Angeles, CA

Ambulatory Health Care Services

About the position

As a Healthcare Operations Manager (Facility Administrator) at DaVita, you will play a crucial role in leading an outpatient clinic that prioritizes patient care and operational excellence. This position is designed for an ambitious, operationally-focused, and results-driven leader who is eager to make a significant impact on patient health and team development. You will be responsible for managing the complete operation and performance of the clinic, ensuring adherence to budgetary constraints, forecasting expenses, managing vendor relationships, and monitoring compliance with healthcare regulations. Your leadership will directly influence the quality of care provided to patients, as you will be at the forefront of clinical goal setting and quality improvement initiatives. In this role, you will have the autonomy to run your clinic while receiving support from your director, regional peers, and the broader company. DaVita fosters a culture of entrepreneurship and continuous improvement, allowing you to develop, mentor, and inspire a cross-functional clinical team. You will be expected to build strong relationships with patients, ensuring their needs are met while also driving towards regional goals and standards. The work environment is designed to be positive and supportive, where team members appreciate and rely on each other. DaVita is committed to providing meaningful work every day, where you can go home knowing that you are making a difference in the lives of patients and helping your team reach their full potential. The company values are deeply embedded in its operations, and as a leader, you will have the opportunity to reward others for demonstrating shared beliefs and behaviors. This position offers a competitive total rewards package, including comprehensive benefits that connect teammates to what matters most, such as medical, dental, vision, 401k match, paid time off, and family resources.

Responsibilities

• Manage the complete operation and performance of the clinic, including budget adherence and expense forecasting.
• Develop, mentor, and inspire a cross-functional clinical team to deliver high-quality patient care.
• Build and maintain strong relationships with patients to improve their health outcomes.
• Monitor compliance with healthcare regulations and standards.
• Collaborate with clinical and financial teams to align business needs and produce results.
• Partner with the Regional Operations Director to address employee and patient concerns.

Requirements

• Associate's degree required; Bachelor's degree in a related area strongly preferred.
• Minimum of one year experience in management (healthcare, business, or military) or equivalent renal experience.
• Current license to practice as a Registered Nurse if required by state of employment.
• Current CPR certification required (or certification must be obtained within 60 days of hire).
• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required.

Nice-to-haves

• Experience in healthcare management or operations.
• Familiarity with clinical goal setting and quality improvement initiatives.

Benefits

• Medical, dental, and vision insurance coverage.
• 401k match and retirement savings plan.
• Paid time off and PTO cash out options.
• Paid training and development opportunities.
• Family resources and EAP counseling sessions.
• Access to Headspace® for mental wellness.
• Backup child and elder care support.
• Maternity and paternity leave.
• Pet insurance and other family support resources.