Healthcare Operations Manager (Facility Administrator)

$79,000 - $126,000/Yr

DaVita - Pasco, WA

Full-time - Mid Level

Pasco, WA

1,001-5,000 employees

Ambulatory Health Care Services

About the position

As a Healthcare Operations Manager (Facility Administrator) at DaVita, you will play a crucial role in leading an outpatient clinic that prioritizes patient care and operational excellence. This position is designed for an ambitious, operationally-focused, and results-driven leader who is eager to make a significant impact on patient health and team development. You will be responsible for managing the complete operation and performance of the clinic, ensuring adherence to budgetary constraints, forecasting expenses, managing vendor relationships, and monitoring compliance with healthcare regulations. Your leadership will directly influence the quality of care provided to patients, as you will be at the forefront of clinical goal setting and quality improvement initiatives. In this role, you will have the autonomy to run your clinic while receiving support from your director, regional peers, and the broader company. You will lead a cross-functional clinical team, mentoring and inspiring them to deliver the best possible care to patients and the community. Your work will be meaningful, as you will go home each day knowing that you are making a difference in the lives of patients and helping your team reach their full potential. DaVita fosters a culture of growth and collaboration, where shared values are integral to daily operations, and leaders are encouraged to reward team members for demonstrating these values. As a Healthcare Operations Manager, you will also partner with the Regional Operations Director to address employee and patient concerns, driving towards regional goals and standards. This position offers a unique opportunity to be part of a team that values work-life balance and prioritizes personal and professional growth. DaVita is committed to being a community first and a company second, ensuring that all teammates feel a sense of belonging within the organization.

Responsibilities

• Manage the complete operation and performance of the clinic, including budget adherence and expense forecasting.
• Develop, mentor, and inspire a cross-functional clinical team to deliver high-quality patient care.
• Build and maintain relationships with patients to continuously improve their health outcomes.
• Monitor compliance with healthcare regulations and standards.
• Collaborate with clinical and financial teams to align business needs and produce results.
• Partner with the Regional Operations Director to address employee and patient concerns.

Requirements

• Associate's degree required; Bachelor's degree in a related area strongly preferred.
• Minimum of one year of management experience required in healthcare, business, or military, or equivalent renal experience.
• Current license to practice as a Registered Nurse if required by state of employment.
• Current CPR certification required (or certification must be obtained within 60 days of hire).
• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required.
• Collaboration skills to work effectively with clinical and financial teams.

Nice-to-haves

• Experience in healthcare operations management.
• Knowledge of quality improvement initiatives in a clinical setting.

Benefits

• Medical, dental, and vision insurance coverage.
• 401k match and retirement savings plan.
• Paid time off and PTO cash out options.
• Paid training and development opportunities.
• Family resources and EAP counseling sessions.
• Access to Headspace® for mental wellness.
• Backup child and elder care support.
• Maternity and paternity leave.
• Pet insurance and other family support resources.