Healthcare Operations Manager (Facility Administrator)

$95,000 - $151,000/Yr

DaVita - Concord, CA

Full-time - Mid Level

Concord, CA

Ambulatory Health Care Services

About the position

As a Healthcare Operations Manager (Facility Administrator) at DaVita, you will play a crucial role in leading an outpatient clinic, ensuring that patient care is prioritized and that the clinic operates efficiently. This position is designed for an ambitious, operationally-focused, and results-driven leader who is ready to make a significant impact on patient health and team development. You will have the opportunity to build strong relationships with patients while continuously improving their health through clinical goal setting and quality improvement initiatives. Your work will be meaningful, as you will go home every day knowing that you are making a difference in patients' lives and helping your team reach their full potential. In this role, you will lead a cross-functional clinical team, developing, mentoring, and inspiring them to deliver the best care for patients, teammates, and the community. You will be responsible for the complete operation and performance of the clinic, which includes adhering to the budget, forecasting expenses, managing vendor relationships, ordering supplies, and monitoring compliance. You will have the autonomy to run your clinic, supported by your director, regional peers, and the greater company, fostering an entrepreneurial spirit and a culture of continuous improvement. DaVita values a positive work environment where team members appreciate, support, and rely on each other. You will partner with the Regional Operations Director to identify and address employee and patient concerns, driving towards regional goals and standards. The company is committed to providing a comprehensive benefits package, including medical, dental, vision, 401k match, paid time off, and various family resources, ensuring that you and your family are well-supported. This is your opportunity to explore your next journey with DaVita, a clinical leader with a strong commitment to improving patient health and fostering a culture of belonging.

Responsibilities

• Lead a cross-functional clinical team to deliver high-quality patient care.
• Manage the complete operation and performance of the clinic, including budget adherence and expense forecasting.
• Develop, mentor, and inspire team members to reach their full potential.
• Build strong relationships with patients and continuously improve their health through clinical goal setting.
• Monitor compliance with healthcare regulations and standards.
• Collaborate with clinical and financial teams to align results with business needs.
• Partner with the Regional Operations Director to address employee and patient concerns.

Requirements

• Associate's degree required; Bachelor's degree in a related area strongly preferred.
• Minimum of one year experience in management (healthcare, business, or military) or equivalent renal experience.
• Current license to practice as a Registered Nurse if required by state of employment.
• Current CPR certification required (or certification must be obtained within 60 days of hire).
• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required.
• Collaboration skills to work effectively with clinical and financial teams.

Nice-to-haves

• Experience in healthcare management or operations.
• Knowledge of quality improvement initiatives in a clinical setting.

Benefits

• Medical, dental, and vision insurance coverage.
• 401k match.
• Paid time off and PTO cash out.
• Paid training and development opportunities.
• Family resources and EAP counseling sessions.
• Access to Headspace® for mental wellness.
• Backup child and elder care support.
• Maternity and paternity leave.
• Pet insurance.