Healthcare Operations Manager

DaVita - Woburn, MA

Full-time - Mid Level

Woburn, MA

5,001-10,000 employees

Ambulatory Health Care Services

About the position

As a Healthcare Operations Manager (Facility Administrator) at DaVita, you will play a crucial role in leading an outpatient clinic, focusing on patient care and operational excellence. This position emphasizes the importance of building relationships with patients and continuously improving their health through clinical goal setting and quality improvement initiatives. You will manage the clinic's operations, including financial management, team development, and compliance, while fostering a positive work environment that values personal and professional growth.

Responsibilities

• Lead and develop a cross-functional clinical team to deliver optimal patient care.
• Manage the complete operation and performance of the clinic, adhering to budget and compliance standards.
• Build relationships with patients and improve their health through clinical initiatives.
• Collaborate with the Regional Operations Director to address employee and patient concerns.
• Foster a positive team culture that supports and appreciates each other.

Requirements

• Associate's degree required; Bachelor's degree in a related area strongly preferred.
• Minimum of one year experience in management (healthcare, business, or military) or equivalent renal experience.
• Current license to practice as a Registered Nurse if required by state of employment.
• Current CPR certification required (or must be obtained within 60 days of hire).
• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook.

Nice-to-haves

• Experience in Workday.

Benefits

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Paid training
• Parental leave
• Pet insurance