Healthcare Operations Manager

$95,000 - $151,000/Yr

DaVita - Colma, CA

Full-time - Mid Level

Colma, CA

Ambulatory Health Care Services

About the position

As a Healthcare Operations Manager (Facility Administrator) at DaVita, you will play a crucial role in leading an outpatient clinic, focusing on patient care and team development. This position emphasizes operational excellence, financial management, and fostering a positive work culture while ensuring compliance with healthcare standards. You will have the autonomy to manage the clinic with the support of regional leadership, making a significant impact on patient health and team performance.

Responsibilities

• Build and maintain relationships with patients to improve their health through clinical goal setting and quality improvement initiatives.
• Lead, mentor, and inspire a cross-functional clinical team to deliver optimal care for patients and support for teammates.
• Manage the complete operation and performance of the clinic, including budget adherence, expense forecasting, vendor relationships, and compliance monitoring.
• Collaborate with the Regional Operations Director to address employee and patient concerns and drive towards regional goals and standards.
• Foster a positive work environment that appreciates and supports team contributions.

Requirements

• Associate's degree required; Bachelor's degree in a related area strongly preferred.
• Minimum of one year experience in management (healthcare, business, or military) or equivalent renal experience (nurse, dietitian, social worker, LPN, etc.).
• Current license to practice as a Registered Nurse if required by state of employment.
• Current CPR certification required (or certification must be obtained within 60 days of hire or change in position).
• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook.

Nice-to-haves

• Experience in healthcare operations management.
• Strong collaboration skills to work effectively with clinical and financial teams.

Benefits

• Medical, dental, and vision insurance coverage.
• 401k match.
• Paid time off and PTO cash out.
• Paid training and development opportunities.
• Family resources and EAP counseling sessions.
• Access to Headspace for mental wellness.
• Backup child and elder care support.
• Maternity and paternity leave.
• Pet insurance.