Healthcare Program Manager - Product & Portfolio Delivery

Elite Technical - Westbury, NY

Full-time - Mid Level

Westbury, NY

About the position

The Healthcare Program Manager will oversee strategic programs and projects within the healthcare payer domain, specifically focusing on the administration of self-funded clients. This role requires effective client interaction and the ability to manage initiatives from inception to completion, ensuring alignment with business outcomes and stakeholder needs. The Program Manager will lead cross-functional teams, drive process improvements, and optimize organizational performance through strategic planning and execution.

Responsibilities

• Responsible for planning, directing, and coordinating product/program implementation in the Multi-employer Trust or Health Plan Administration of self-funded clients in healthcare payer.
• Documents scope, objectives and ensures they align with expected business outcomes.
• Develops and manages project plans, including scheduling, resource tracking, and financials.
• Defines and implements program/project management standards and processes.
• Ensures timely production and approval of deliverables from internal and external stakeholders.
• Proactively identifies and manages project risks & decisions and communication.
• Established program governance and provides clear communication to all program stakeholders, including senior management.
• Serves as the primary point of contact for program management-related inquiries.
• Works closely with clients, cross-functional teams, and stakeholders to plan and develop project scope, resources, and timelines.
• Manages project risks, issues, and decisions, prioritizing them effectively.
• Develops and manages project budgets, delivering against business goals.
• Builds and maintains strong client and business partner relationships.
• Contributes to internal initiatives to drive efficiencies and best practices.

Requirements

• Bachelors degree in business administration or healthcare related field.
• 8+ years of program/project management experience with focus on Client and product implementation.
• 4+ years in Healthcare Payer with Business and IT Solutions across these domains for self-funded client implementation Multi-employer Trust or Health Plan Administration.
• Strong leadership, time management, facilitation, and organizational skills.
• Working knowledge of Payer Administration with client implementation and product enablement.
• Strong analytical, problem-solving, and conceptual skills.
• Strong working knowledge of change management principles.
• Solid teamwork and interpersonal skills, with the ability to communicate and persuade customers, employees, and management at all levels.
• Stakeholder management skills in large complex project/program with Internal and external teams preferred.

Benefits

• Generous salary and benefits package
• Hybrid work schedule (3 days onsite)
• Remote work options for candidates in specified states