Healthy Start Case Manager

$50,960 - $65,000/Yr

Maricopa County - Tempe, AZ

Full-time - Entry Level

Tempe, AZ

Executive, Legislative, and Other General Government Support

About the position

The Health Start Case Manager plays a crucial role in providing case management services to high-risk populations within the Healthy Start Program. This position focuses on supporting vulnerable groups such as teen mothers, medically fragile infants, and women with a history of substance abuse or domestic violence. The role emphasizes community service, health equity, and collaboration with various organizations to improve the quality of life for residents in Maricopa County.

Responsibilities

• Provide holistic and comprehensive case management services to all clients, including intake assessment, benefit assessment, goal setting, long-term care plan development, weekly case plan development, progress monitoring, individual money management, tenant education, advocacy, and referrals.
• Provide or facilitate crisis intervention during home visits as needed.
• Maintain case files that meet the South Phoenix Healthy Start standard for case files, provide mentoring for case file reviews, and conduct initial monthly file and case reviews with Community Health Workers.
• Develop, track, and monitor each child's health profile, planning with families or pregnant women on how to identify and meet these health needs.
• Transport clients to prenatal appointments and encourage them to seek necessary medical services and treatments.
• Serve as a mentor to Community Health Workers and act as a liaison to other community organizations such as the Department of Child Safety, mental health agencies, domestic violence shelters, substance abuse agencies, and teen organizations.
• Lead quality assurance efforts for the program, assess customer satisfaction, and recommend program improvements to the management team.

Requirements

• Two years of experience working with pregnant women, infants, and/or toddlers in a social service program such as Women, Infants, and Children (WIC), Parents as Teachers, Head Start, or other home visiting programs that involve enrollment, conducting outreach, and/or case management in a health or social service setting.
• Bachelor's degree in Family and Human Services, Social Work, or related field.
• Bilingual Spanish and English-speaking skills.

Nice-to-haves

• Master's degree in child development, family services, human development, social work, or a related field.
• Social Work License, Child Development Certificate (CDC), Child License Certificate (CLC).

Benefits

• Tuition reimbursement
• Exceptional work-life balance, with hybrid and alternative work schedule options
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including healthcare premium discounts
• Employee discounts for goods and services
• Participation in the Arizona State Retirement System with a 100% employer match on Day 1.