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Help Desk Specialist
Michigan Western Bankruptcy Court - Grand Rapids, MI
posted about 2 months ago
About the position
The Help Desk Specialist position at the U.S. Bankruptcy Court for the Western District of Michigan offers an excellent opportunity in public service. This full-time role is based in Grand Rapids and involves providing IT help desk support to court unit staff, as well as technical support for installing and configuring computer hardware and software programs. The position may allow for periodic telework after initial training and establishment.
Responsibilities
- Provide IT help desk support to court unit staff.
- Install and configure computer hardware and software programs.
- Assist in troubleshooting technical issues.
- Perform other duties as assigned.
Requirements
- Experience in IT help desk support or a related field.
- Knowledge of computer hardware and software installation and configuration.
- Ability to work effectively in a team environment.
Nice-to-haves
- Experience in a court or legal environment.
- Familiarity with telework policies and practices.
Benefits
- Competitive salary range of $47,966 - $77,966.
- Promotion potential to CL 26 upon meeting qualification requirements.
