Chickasaw Nation Industries - Dothan, AL

posted 18 days ago

Full-time - Entry Level
Dothan, AL
Professional, Scientific, and Technical Services

About the position

The Help Desk Support Specialist provides technical assistance and support to end-users, ensuring the efficient operation of hardware, software, and network systems. This role involves diagnosing software and hardware problems, resolving issues related to operating systems, network connectivity, and application usage, while maintaining detailed records of support requests in support of the U.S. Army Aeromedical Research Laboratory (USAARL). The position is 100% onsite in Fort Novosel, AL, and requires the ability to obtain and maintain a Secret clearance, which necessitates U.S. Citizenship.

Responsibilities

  • Provide technical services for the development of intranet user interfaces for modifying/editing data in the database.
  • Assist in developing and integrating data-driven software applications, web-based applications, and user interfaces for a relational database, including design, coding, and testing.
  • Implement industry and military best practices in website and online interfaces and applications, including security and other protocols.

Requirements

  • Associate's degree and a minimum of zero to one (0-1) years of relevant experience, or equivalent combination of education/experience.
  • Must be able to obtain and maintain a Secret clearance which requires U.S. Citizenship.
  • Desired knowledge with evaluating state-of-the-art computer hardware and software and its application to support specific requirements and to interface with other equipment and systems.
  • Desired knowledge of batch processing, system architecture, system maintenance, system administration, .NET, Visual Basic (and its variations), Visual Studio, Microsoft products for application/interface/database, HTML, and/or XML.
  • Requires oral and written communication skills.

Benefits

  • Medical
  • Dental
  • Vision
  • Company Life Insurance
  • Short-Term and Long-Term disability insurance
  • 401k Immediate Vesting
  • Professional Development Assistance
  • Personal time off
  • Observance of Federal Holidays
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