Help Desk Technician
Heritage Distribution•New Baltimore, MI
469d
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About The Position
The Helpdesk Technician plays a crucial role in providing technical support to users, addressing a variety of issues related to hardware, software, and networks. This position involves creating and maintaining documentation, offering user training, and escalating complex issues to specialized teams when necessary. Strong communication skills and the ability to remain composed under pressure are essential for success in this role.
