Help Desk Technician
United States Government•Boulder, CO
469d•$52,657 - $65,821
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About The Position
The NCAR/UCAR Service Desk Technician provides essential front-line and tier II technical support for users of NCAR/UCAR resources, including desktop, compute, and data services. The role involves diagnosing, researching, and resolving end-user issues promptly and effectively, while escalating more complex incidents as necessary. This position is crucial for maintaining user satisfaction and ensuring smooth operations within the organization.
