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Allegis Group - Poway, CA
posted about 2 months ago
Full-time - Senior
Poway, CA
10,001+ employees
Administrative and Support Services
About the position
The Helpdesk Support Technician role involves providing technical support by working off ticketing systems, traveling to various locations to troubleshoot PCs, and reimaging computers. This position is designed for individuals with expert-level experience in IT support and troubleshooting.
Responsibilities
- Work off ticketing systems to manage and resolve technical issues.
- Travel to various locations to troubleshoot and repair PCs.
- Reimage PCs as needed to restore functionality.
Requirements
- Expert-level experience in IT support and troubleshooting.
- Proficiency in using ticketing systems for issue tracking and resolution.
