Hetnet Field Technician

Communication Technology Services - Marlborough, MA

Full-time - Entry Level

Marlborough, MA

Specialty Trade Contractors

About the position

The Hetnet Field Technician position at CTS involves supporting the deployment and integration of advanced cellular technologies, including Distributed Antenna Systems (DAS), Small Cells, and 4G/5G networks. This role is ideal for entry-level candidates looking to grow in the field of communication technology services, contributing to national and regional projects while working with a dedicated team of professionals.

Responsibilities

• Support the OEM Radio Equipment and Hetnet/Small Cell deployment for national and regional projects.
• Work with Hetnet to support vendors and regional operation teams to complete Hetnet integration and commissioning projects.
• Perform on-site call testing, data collection, troubleshooting, and optimization as required.
• Understand and support the advancement of Hetnet technology and Small Cell OEM development for current and future technologies.
• Assist with the development of standardized documentation and processes for integration, call testing, and baseline data collection.
• Support internal resources to meet the demands of Hetnet/Small Cell integration and optimization projects.
• Participate in reviews and customer meetings to present Hetnet solutions and troubleshooting.

Requirements

• Bachelor of Science degree preferred.
• Basic knowledge of heterogeneous networks and good people skills.
• Understanding of basic IP Networking preferred.
• Familiarity with Wireless Data Collection Tools, Software, and Hardware.
• Familiarity with Hetnet OEM Platforms.

Nice-to-haves

• Small cell experience with any OEM: Nokia, Ericsson, Corning, or Commscope desired but not required.
• Basic knowledge of WIFI equipment and vendors including Cisco and Aruba.

Benefits

• Opportunity to work with cutting-edge technology in the cellular services industry.
• Supportive team environment with opportunities for growth and development.