HHA Coordinator

$37,440 - $45,760/Yr

Utopia Home Care - Bridgeport, CT

Full-time - Entry Level

Onsite - Bridgeport, CT

Ambulatory Health Care Services

About the position

The HHA Coordinator at Utopia Home Care is responsible for managing the scheduling and coordination of home health aides (HHAs) to ensure that clients receive the necessary care and support. This role involves working closely with clinical staff and clients to maintain high standards of service and client satisfaction. The position requires strong organizational and communication skills, as well as the ability to work both independently and as part of a team.

Responsibilities

• Arrange HHA schedules to meet client needs using scheduling software.
• Evaluate accuracy of HHA flow sheets and verify timesheets.
• Maintain accurate daily records of events and report significant issues to the HHA Supervisor.
• Consult with the HHA Supervisor regarding problem areas and ensure client satisfaction by resolving complaints.
• Assist with performance appraisals for paraprofessional staff in conjunction with the office manager/clinical supervisor.
• Complete written communication and maintain clinical and personnel records in a timely manner.
• Serve as a role model in promoting a positive agency image.
• Participate in a voluntary rotating on-call schedule, including weekend work.
• Perform other duties as assigned by the HHA Supervisor/Administrator.

Requirements

• Home care or staffing agency experience preferred.
• Bilingual in Spanish is a plus.
• One year of general business experience or equivalent CNA/HHA experience.
• Ability to work independently and as part of a team.
• Strong organizational and communication skills.
• Experience working in an office environment.

Nice-to-haves

• Experience in office management or administration.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance