HHW Program Manager

HPC Industrial - Elgin, IL

Full-time - Mid Level

Elgin, IL

About the position

The Household Hazard Waste Program Manager at Clean Harbors is responsible for expanding the CleanPack and Treatment and Disposal business within a designated territory. This role involves developing and executing a sustainable business plan in collaboration with Regional Sales and Operations teams, ensuring health and safety standards are met, and maintaining strong customer relationships.

Responsibilities

• Ensure Health and Safety is the number one goal by following policies, processes, and always acting in a safe manner
• Resolve job related issues such as billing, collections, customer issues and post-job follow-up
• Coordinate all aspects of HHW collection events
• Meet with customers to proactively resolve customer issues or complaints
• Maintain satisfactory customer relationships
• Assist Technical Service General Manager in ensuring that billing goals are being met
• Act as a liaison between sales and operations, bridging the gap between how the job was sold and how the job should be executed
• Review accounts receivable reports weekly and make collection calls when necessary
• Develop strategies to maximize pricing and profitability for all business lines
• Develop work order information for jobs sold and clearly communicate job needs to the CleanPack or Logistics Coordinator
• Ensure current contracts and purchase orders are in place prior to job execution
• Kick-off jobs with field personnel and ensure proper job execution
• Responsible for maintaining customer and CHES spreadsheets
• Attend all compliance and safety update meetings
• Follow all local, state (provincial) and federal compliance regulations and rules
• Safely operate vehicles in accordance with U.S. DOT, local, state (provincial) and federal requirements
• Safely observe all corporate operating guidelines and procedures
• Observe all company environmental health and safety operating guidelines
• Perform other duties as assigned

Requirements

• Financial management, logistics or sales experience
• Working knowledge of environmental statutes and regulations, business development, revenue enhancement and market penetration
• Leadership experience
• Perform physical functions per job requirements
• Successfully complete a background check, drug test, and physical, by position

Nice-to-haves

• Attention to detail, able to take and follow direction, and to perform multiple tasks
• Ability to interface with customers
• Valid Driver's license

Benefits

• Competitive Salary + Bonus + Perks
• Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match
• Employee Stock Purchase Plan
• Opportunities for growth and development for all stages of your career
• Company paid training and tuition reimbursement