Hewlett Packard Enterprise - South Jordan, UT
posted 21 days ago
Full-time - Mid Level
South Jordan, UT
Computer and Electronic Product Manufacturing
About the position
The High Performance Computing (HPC) Linux System Administrator role at Hewlett Packard Enterprise (HPE) is designed to provide system management, daily monitoring, and optimization for mission-critical customers. This position requires a TS/SCI with Full Scope Poly clearance and involves working onsite at HPE partner/customer offices in Annapolis Junction, MD or Bluffdale, Utah. The role focuses on delivering innovative solutions that accelerate digital transformations and tackle complex, data-intensive workloads.
Responsibilities
- Provide system management, daily monitoring, and optimization as a Linux Systems Administrator.
- Interact with the Service Delivery Manager, Sales, the customer, and site staff as an active member of the HPE account team.
- Answer customer inquiries concerning system software versions, product lifecycles, new releases, and third-party applications.
- Maintain Linux system availability and create/document site procedures, system diagrams, and other configuration or support documents.
- Maintain system software and firmware revisions, including patches, updates, and OS upgrades.
- Solve system hardware, software, and third-party software issues, providing detailed analysis of problems and solutions.
- Gather data, perform analysis, and escalate problems to higher-level product support groups and management when necessary.
- Implement solutions, repairs, and workarounds, documenting steps taken when required.
- Document and share troubleshooting techniques, new ideas, and utilities to help develop organizational knowledge.
- Manage software issues for both the system and user applications, submitting and tracking bugs as required.
Requirements
- Bachelor's degree in Computer Science, Engineering, or related area of study OR equivalent work experience.
- 3+ years' HPC-related experience, ideally with large-scale HPC and parallel file system administration and support.
- Proficiency with Linux operating systems (RHEL or SLES), workload management systems, parallel file systems, networking, and security.
- Technical skills to investigate and resolve complex problems.
- Direct experience and demonstrated proficiency with multiple programming and scripting languages (e.g., Perl, Python, C, etc.) preferred.
- Ability to maintain system software, utilizing debugging tools for problem isolation; perform software builds, upgrades, and patch installations as needed.
- Organizational and analytical skills needed to effectively isolate both hardware and software problems and drive solutions through to conclusion.
- Ability to clearly document processes and procedures with a focus on mentoring and knowledge sharing.
Nice-to-haves
- Accountability
- Action Planning
- Active Learning
- Active Listening
- Business Growth
- Business Planning
- Business Processes
- Coaching
- Commercial Acumen
- Creativity
- Critical Thinking
- Cross-Functional Teamwork
- Customer Experience Strategy
- Data Analysis Management
- Design Thinking
- Empathy
- Follow-Through
- Growth Mindset
- Intellectual Curiosity
- Long Term Planning
Benefits
- Health & Wellbeing benefits
- Personal & Professional Development programs
- Diversity, Inclusion & Belonging initiatives
