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Hines - Evanston, IL
posted 2 months ago
Full-time - Entry Level
Evanston, IL
1,001-5,000 employees
Real Estate
About the position
The High-Rise Assistant Community Manager at Hines plays a crucial role in supporting the Community Manager in overseeing the financial and operational aspects of a multifamily community. This position involves a variety of responsibilities including accounting, bookkeeping, resident relations, and operational management, ensuring the community runs smoothly and efficiently while maximizing revenue and resident satisfaction.
Responsibilities
- Completes daily transactions related to the financial operation of the community by collecting and posting rent, fees, and other payments.
- Prepares daily bank deposits and reconciles bank accounts.
- Prepares financial reports and processes invoices and payables.
- Reviews resident files and accounting records, communicates with residents regarding outstanding balances, and implements procedures for collecting on delinquencies.
- Adheres to established procedures related to evictions and represents the community in court hearings as required.
- Reviews and submits invoices from vendors and contractors for payment.
- Processes resident move-outs by reviewing lease terms and notice requirements.
- Promotes resident satisfaction and retention by responding to complaints and service issues in a timely manner.
- Acts as the on-site supervisor in the absence of the community manager, organizing and delegating daily work.
- Assists in managing the client/owner relationship by conducting community tours and providing updates on performance.
Requirements
- High school education or equivalent from an accredited institution.
- Two or more years of prior experience in property management or a related industry preferred.
- Intermediate knowledge of Microsoft Office.
- Experience with Entrata is a plus.
- Knowledge of basic accounting practices.
- Excellent verbal and written communication skills.
Nice-to-haves
- Experience in a supervisory role within property management.
- Familiarity with local real estate regulations and practices.
Benefits
- Comprehensive training and development programs.
- Competitive compensation packages.
- Robust benefits including health insurance and retirement plans.
- Generous vacation packages.
